Frequently Asked Questions
Get answers to questions about joining the directory, listing eligibility, and our support campaigns.
What is the mission of Support Local NI?
Support Local NI is a community-driven initiative dedicated to promoting independent businesses, artisans, craft breweries, boutique guesthouses, and farm-to-table producers in Northern Ireland. We aim to keep wealth in local communities, protect our heritage, and foster eco-friendly short food supply chains.
Who is eligible to list their business in the directory?
Any independent business registered and operating in one of Northern Ireland's six counties is welcome to submit a listing. The business must be locally owned, managed, and not operate as a national or international franchise. We verify all submissions manually.
Is it free to list my business?
Yes! Our basic directory listing is completely free to ensure that all local micro-businesses, farm producers, and independent makers can be discovered by residents and tourists. We offer optional premium sponsorship plans for featured homepage placements to help cover our hosting costs.
What criteria do you use to verify an 'independent' business?
To keep our directory authentic, a business must meet the following: (1) be privately owned, with majority ownership held by residents of Northern Ireland, (2) make business decisions independently, and (3) pay rent, local business rates, and wages directly into our local economy.
How long does a directory listing review take?
Our community editorial team reviews all submissions to verify independent ownership. This process typically takes between 2 to 3 business days, after which your listing will appear live in the directory, and we will send you a verification confirmation email.
How can I update details on an existing listing?
If you need to change your address, opening hours, social media links, description, or images on an existing listing, simply fill out the contact form on our Contact Us page with your verification details, and our listings team will update it for you free of charge.